Cancellation & Refund Policy
Cancellation & Refund Policy
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Effective Date: [25 June 2025]
Company: Tech 4 Logic Pvt Ltd
Website: www.tech4logic.com
Email: info@tech4logic.com
Service Cancellation
1.1 Client-Initiated Cancellation
Clients may request cancellation of services by writing to info@tech4logic.com.
Cancellations made before project initiation may be eligible for a full or partial refund, depending on the scope of preliminary work completed.
If a project is canceled after initiation, charges will apply for all work completed up to the date of cancellation. This includes time invested in research, design, development, consultation, and documentation.
1.2 Tech 4 Logic-Initiated Cancellation
We reserve the right to cancel any service under rare circumstances such as non-payment, breach of contract, misuse of services, or unforeseen internal issues.
In such cases, the client will be notified in writing, and a prorated refund (if applicable) will be issued for any unused portion of prepaid services.
Refund Eligibility
Refunds are only applicable under the following conditions:
Scenario
Refund Eligibility
Cancellation before project commencement
Cancellation after partial project delivery
Completed digital deliverables (code, design, strategy)
Subscription or retainer-based services (mid-cycle exit)
Duplicate payment or billing error
✅ Full or partial (case-by-case)
✅ Prorated refund
❌ Not eligible
❌ Not eligible unless agreed
✅ Full refund
⚠️ Note: Refunds will not be issued for:
Services that have already been rendered
Missed deadlines due to client-side delays
Change of mind or scope outside the original agreement
How to Request a Refund
To request a refund, please email us at info@tech4logic.com with:
Your full name/company name
Project/service name
Invoice/payment ID
Reason for cancellation/refund request
Our team will review the request and respond within 7 business days.
Refund Processing Time
Approved refunds will be processed within 10–15 business days.
Refunds will be issued through the original method of payment (e.g., bank transfer, credit card, PayPal, etc.).
Any international bank charges, conversion fees, or gateway charges will be deducted from the refunded amount.
Dispute Resolution
If you are dissatisfied with our service, we encourage you to first contact us directly. Most issues can be resolved quickly through mutual understanding. If required, disputes will be handled under Indian jurisdiction (Gurugram, Haryana).
For more information or assistance, feel free to contact us at info@tech4logic.com.